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Retail

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Retail

A global brand name needed UK wide support for their electronic gaming product which is on display in major retail outlets across the UK.

They were experiencing too many service issues with a major tech support company which was causing them severe problems.

Speed Couriers were approached with this special project work which entailed holding a stock of complete units, plus display stands and spares along with training our technical couriers to service, repair and update the display modules as and when required.

The nature of the work is that there is a steady demand for routine service work, plus replacing any damaged displays. Then periodically when the product is updated we have to visit every one of their 200 sites throughout the UK to do the necessary work in as short a time as possible.

This case study, though different to our run of the mill courier work, highlights Speeds philosophy of solving problems for customers and providing solutions, thereby building long term partnerships.

Case Studies

We’re proud to work with a wide range of industries and companies across the UK. From medical to retail to events and exhibitions. Find out what some of our customers have to say about us.

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