Postage Changes Introduced In April 2013

The 2nd of April 2013 will see the Royal Mail make some significant changes to the cost of their postal service, which will affect both individuals and businesses. There is a lot of information in this recent announcement, but the main points are as follows.


There will be a slight increase in the maximum compensation you can claim for First Class and Second Class Packages. If items sent under these systems are damaged or lost you will be able to claim a maximum of £50, as opposed to the existing rate of £46. At the other end of the scale, the maximum compensation claim for untracked items that have been damaged or lost is set to be reduced from £46 to £20.

Businesses Charged a 2.5% Fuel Surcharge

From April 2nd 2013, businesses will be charged a 2.5% fuel surcharge for Special Delivery Guaranteed post and Royal Mail Tracked 24 and 48. However, these fuel surcharges will not apply to individual consumer or to non-contract businesses.

Current Business Honoured                                           

Royal Mail have announced that any fixed price contracts on Royal Mail Special Delivery and Royal Mail Tracked 24 and 48 agreed between businesses and the postal service will be honoured and will avoid all changes until the expiry of the existing contract. However, they have also stated that extensions to these agreements cannot be agreed after the 1st March 2013.

Changes to Service

Royal Mail has altered their tariff to try and make the postage system simpler for customers. Tariffs now come under Guaranteed, Tracked and Standard forms of delivery. However, they have admitted that this will cause some confusion, as you will have to research which one applies to the parcel you are sending.

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