Online retailer ‘Mobile Fun’ has voiced their criticisms over to Royal Mail’s parcel charges, predicting they could add further pressure to small first who are already pinching pennies!
A further annual price rise has been brought in, on top of a 2.5% fuel surcharge, while additional changes have also been made to the banding of parcels. Director of operations and Mobile Fun Ruel Taylor urges Royal Mail to rethink the changes, and had this to say:
“Many businesses, like ours, simply do not have sufficient margins to continue offering next-day delivery at an affordable low price for our customers,” he explained. “We have no choice now but to begin offering our customers cheaper and therefore slower, delivery services, which is a bitter pill to swallow.”
A spokesman from Royal Mail insisted that the rise in prices has been limited to below or around the current rate of inflation wherever possible, and that all involved had given careful consideration to all changes in cost.
Online marketplace eBay revealed last month that it was planning ‘fee arrangement overhauls’ for sellers in the future.
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